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Network and Cloud Support

Cloud Systems Management: Supply, Installation, establishment and management of your cloud-based services such as Google Apps or Office 365, their integration to your local network and support for your staff who use them.

Local Infrastructure Management: Management of tablets, smartphones, workstations, printers and all network peripherals including modems and routers. We also support legacy local servers as well as migration from local to cloud solutions.

Security: Establishment of effective firewall security, including port management and virus protection, configuration of user access and privileges ensuring sensitive information is only available to authorised staff.

Connectivity: Broadband Internet, Virtual Private Networks (VPN), Wireless Networks, Terminal Services and Satellite.

Data Protection: Your Backup Systems and Procedures are installed, and we also design your Disaster Recover Procedures.

Network Design: Years of experience allow us to design your network with efficiency and the future in mind. Our design will recommend the supply and placement of server facilities as well as network infrastructure and hardware (patch panels, rack mount or desktop switches, routers etc.)

Software: Supply, Installation and configuration of Operating Systems, Virus Protection and Office productivity tools. We can also consult on specialised software packages.

Consultancy: We can provide expert advice on your network design and implementation, smart capital expenditure, preventative maintenance schedules and security issues.

Service Contracts: A strategic and proactive approach to your IT network can provide you with peace of mind and cost savings. Our simple plans allow you to concentrate on your business, while we maintain and monitor your systems. We offer flat-rate or packaged services plans. Our flat-rate plans include all IT support and services for one monthly price.

If you would like to discuss using Sympact's support and helpdesk services, please click here to arrange a meeting.

What do we support?
Here is a short list of some of the packages we support What do we support?